2019
07/02 14:45 - 15:15

Services Affected: App | Mobile App | API | Sales Website

Services Temporarily Unavailable.  This was due to Cloudflare, our DNS service provider, having worldwide network issues. This effected much of the internet and was not limited to myhrtoolkit.

The issue happened when Cloudflare deployed an update which caused a bug to be introduced resulting in the 502 errors people were seeing. The issue has since been resolved. If you'd like to view the full blog from Cloudflare, you can do so here.

2019
06/24 11:45 - 13:30

Services Affected: App | Mobile App | API | Sales Website

Services Temporarily Unavailable - This was due to one of our service providers, CloudFlare, having network issues which affected other sites globally too.

If you are still having trouble gaining access to the system, please try clearing your web browser's cache. Alternatively, feel free to contact support on support@myhrtoolkit.com.

You can also view an article relating to Cloudflare's outage here - https://www.wired.com/story/bgp-route-leak-internet-outage/

2018
12/04 07:15 - 09:15

Services Affected: App | Mobile App | API

Services Temporarily Unavailable - This was due to an issue with server updates. Prevention methods have been put in place to stop this happening in the future.

2018
11/27 06:00 - 08:00

Services Affected: App | Mobile App | API

As part of our planned maintenance and ongoing commitment to improving our service we have migrated to a new hosted server platform, Google Cloud Platform (GCP). The move will bring a number of benefits beyond enhanced security; critically, providing the foundations for the future development of the system. For more information, visit our news article here.

2018
07/18 14:45 - 15:00

Services Affected: App | Mobile App | API

Services Temporarily Unavailable